Introduction
iPost AI ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website (ipostai.com) and our AI marketing platform. Please read this policy carefully. By using iPost AI, you agree to the practices described below.
Information We Collect
We collect information you provide directly to us, including:
- Account information: your name, email address, and business name when you sign up for our waitlist or create an account.
- Business information: details about your salon or beauty business, including services offered, brand voice, target audience, and uploaded brand assets (logos, photos, documents).
- Social media data: when you connect your Instagram or Facebook account, we access your profile information and content necessary to generate and publish marketing content on your behalf. We only access data you explicitly authorize through the platform's login flow.
- Usage data: information about how you interact with our platform, including content approvals, edits, and preferences, which help us improve AI-generated content quality over time.
- Communication data: messages you send to us through our contact form or email.
How We Use Your Information
We use the information we collect to:
- Generate AI-powered social media posts, email campaigns, and promotional content tailored to your business
- Manage your account and provide customer support
- Improve our AI's ability to match your brand voice and style based on your edits and feedback
- Send you service-related communications, including waitlist updates and product announcements
- Analyze usage patterns to improve and develop new features
- Process payments and manage subscriptions
Instagram and Facebook Data
When you connect your Instagram or Facebook account to iPost AI, we access only the data necessary to provide our services. This includes your profile information, page data, and content publishing permissions. We use this data exclusively to generate and schedule marketing content on your behalf.
We do not sell, rent, or share your Instagram or Facebook data with third parties for their marketing purposes. We do not use your social media data for any purpose other than providing and improving our services to you.
Third-Party Services
We use the following third-party services to operate our platform:
- Anthropic (Claude API): AI language model used to generate marketing content for your business. Your business information is sent to this service to create tailored content.
- Supabase: Database and authentication services for securely storing your account and business data.
- Vercel: Web hosting and application deployment.
- fal.ai: AI image generation services for creating promotional visuals.
- Google OAuth: Authentication service that allows you to securely sign in with your Google account.
- Meta (Instagram/Facebook) APIs: Used to connect your social media accounts and manage content publishing.
Each of these services has their own privacy policies, and we encourage you to review them. We share only the minimum data necessary for each service to function.
Data We Never Sell
We do not sell your personal data. We do not sell your business information. We do not sell your social media data. We do not share your data with third parties for advertising or marketing purposes unrelated to providing our services.
Your Rights
You have the right to:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request that we correct any inaccurate or incomplete data.
- Deletion: Request that we delete your personal data. Upon account deletion, we will remove your data from our active systems within 30 days.
- Disconnect: Revoke access to your connected Instagram or Facebook accounts at any time from your account settings.
- Export: Request a copy of your data in a portable format.
To exercise any of these rights, contact us at hello@ipostai.com.
Data Retention
We retain your data for as long as your account is active or as needed to provide our services. If you close your account, we will delete your personal data within 30 days, except where we are required to retain it for legal or regulatory purposes. Anonymized usage data may be retained for analytics and service improvement.
Cookies and Analytics
We use essential cookies to keep you signed in and maintain your session. We may use analytics tools to understand how our platform is used so we can improve it. We do not use cookies for advertising or third-party tracking.
Security
We implement industry-standard security measures to protect your data, including encryption in transit and at rest, secure authentication, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Children's Privacy
iPost AI is not intended for use by individuals under the age of 18. We do not knowingly collect personal data from children.
Changes to This Policy
We may update this Privacy Policy from time to time. If we make significant changes, we will notify you via email or through our platform. The "Effective" date at the top of this page indicates the most recent revision.
Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your data, contact us at:
iPost AI
Email: hello@ipostai.com
Instagram: @i.Post.AI